Mahlon Otero, Founder

After discovering a passion for fixing computers and solving tech problems during his college years, Mahlon Otero founded Shivelight in 2018 because he wanted to create a different kind of IT company; one offering personal service while making IT easy to understand.

Today, the Shivelight team has grown to include additional tech and support staff, but the mission remains the same: “Our goal is to take the stress out of IT for business owners and their employees, so they can focus on what they do best,” he says.

When he’s not serving clients, Mahlon enjoys going to the gym and spending time with his wife and Shivelight co-founder, Alison.

What does “Shivelight” mean?

Originally coined by poet Gerard Manley Hopkins, “Shivelight” describes the lances of sunshine that pierce the canopy of a forest. At Shivelight, we strive to be a similar kind of light, one that creates value, builds relationships, and supports small businesses within the community.

Our Mission.

At Shivelight, our mission is to make your job easier. We implement and manage IT solutions that allow your business to run smoothly and securely. We help your employees work more efficiently and give you the freedom to get back to doing what you do best.


We take pride in the quality of our work and the systems we recommend.


We quickly resolve your IT issues so that you can get back to work.


We pick up the phone when you call, and we are always available to help.

Attention to Detail

We get to the root cause of issues to prevent them from happening again.

Get specialized support

We will take care of your IT and support services.